Please feel free to contact us by email (quickest) or by phone.
Here are a few frequently asked questions about eBooks and downloads:
A Beginner's Guide to eBooks
When you place an order, we send an email to you containing a link to the eBook, which is a PDF file.
Our ebooks are fully compatible with Adobe Reader.
Adobe Reader is available, free of charge, for PC, MAC, Android and iphone/ipad.
Note that while PDFs will open in many applications other than Adobe, they may not display correctly and some functions, menus and links may not work.
Storage is easy. You can save the book on your computer as you would any other document.
To transfer a PDF to a Kindle, please see this notice. Older Kindles are not compatible with the PDF format.
How do I receive the digital file?
After payment is made, you receive a link to the book directly in your e-mail inbox within 30 minutes. Click on the link to download the file to your computer. You will also receive instructions about how to download your bonus eBook.
NOTE: When ordering, please provide a correct e-mail address as a link to the book will be sent to that address.
What if I don't get an email containing the download link?
Please check your SPAM folder. If you are satisfied that you have not received the file, please contact us.